Indulge in our small-batch roasted speciality coffee, meticulously sourced for unrivalled quality and rare varieties. Savour the Queens House blend, boasting an impressive SCA rating of 87, featuring tantalizing notes of Chocolate, Caramel, and Sweet Citrus.
Queens Daterra House Blend
We are committed to providing you with the highest-quality coffee and aim to address any concerns you may have. If you are unhappy with your coffee order please contact us. We appreciate your feedback and are here to assist you.
Please note the following refund guidelines:
1. Whole Bean and Ground Coffee:
Due to the perishable nature of our Whole Bean and Ground coffee products, we cannot accept returns unless the items were delivered incorrectly or damaged in transit. If your coffee falls into these categories, please contact us, and we will assist you accordingly.
3. Return Costs:
- Please be aware that all return shipping costs must be covered by the customer.We strive to ensure a fair and transparent refund process for our customers. Your satisfaction is important to us, and we are committed to addressing any issues promptly.
If you have any further questions or require assistance with a refund request, please do not hesitate to contact our customer support team.
This revised refund policy aligns with UK guidelines and reflects your business's commitment to customer satisfaction.